Privacy Policy

Last updated: May 13, 2026

Your Privacy is Sacred. At OIIXO, we believe your sensory preferences and personal details are private. We will never sell, rent, or leak your personal information to any third parties for marketing purposes.

This Privacy Policy describes how OIIXO (the "Site", "we", "us", or "our") collects, uses, and protects your information.

1. Information We Collect

We only collect information necessary to fulfill your order and enhance your sleep experience:

  • Order Details: Name, shipping address, and contact info to manage the 45-day delivery process.
  • Payment Info: Processed securely via encrypted gateways (Shopify Payments/PayPal). We do not store your full credit card details.
  • Customization Data: Your selections for ASMR soundscapes and Aroma Capsules, used solely to master your device.

2. Data Security & Non-Disclosure

We implement industry-standard security measures to ensure the safety of your personal information. Access to your data is strictly limited to essential personnel involved in the mastering and shipping of your OIIXO X1.

We do not share your data with outside parties, except for trusted service providers (like Shopify or our logistics partners) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

3. Your Control Over Information

You have full control over your data. At any time, you can contact us to request a copy of the information we have, or to ask us to delete your account and all associated sensory preferences from our mastered database.

4. Contact Our Privacy Team

If you have any concerns about how your data is handled, please reach out directly to support@oiixo.com. Your trust is our foundation.